12 Feb 2024

Your dev team deserves a trophy wall

Posted in Product, Work

Amidst a vast sea of product management templates and best practices, here’s something that doesn’t get enough love: team trophy walls.

21 Jul 2023

Product debt

Posted in Product, Work

What it is, why it matters, and why the product community needs it as a concept.

26 Apr 2023

Product shouldn’t own the “what”

Posted in Product, Work

Why the phrase “product owns the what; engineering owns the how” is a poor way of clarifying ownership in software development.

29 Jun 2021

More inclusive, impactful company hackathons

Posted in Product, Startups, Work

Seven ways to take your hackathons from ordinary to excellent—lessons learned from seven hackathons at Stitch Labs.

4 Nov 2019

My product principles

Posted in Product, Work

Principles should speak to tradeoffs and what makes you different—not just from strawmen but from other well-trained product thinkers.

1 Feb 2018

Customers, Curiosity, and Context

Posted in Product, Work
Customers, Curiosity, and Context

How to think about and respond to customer requests.

28 Dec 2017

KFC, Dave Thomas, and Focus

Posted in Product, Work

Too many products look like a bad takeout menu: so many choices, none of them compelling.

27 Dec 2017

Four Things I Learned From Customers This Year

Posted in Product, Work

What customers taught me about vision, focus, differentiation, and care.