Your dev team deserves a trophy wall
Amidst a vast sea of product management templates and best practices, here’s something that doesn’t get enough love: team trophy walls.
Product debt
What it is, why it matters, and why the product community needs it as a concept.
Product shouldn’t own the “what”
Why the phrase “product owns the what; engineering owns the how” is a poor way of clarifying ownership in software development.
More inclusive, impactful company hackathons
Seven ways to take your hackathons from ordinary to excellent—lessons learned from seven hackathons at Stitch Labs.
The difference between vision and mission
Most startups have an explicitly stated mission and/or vision. Unfortunately, these statements are usually of low quality and the two types are often conflated.
My product principles
Principles should speak to tradeoffs and what makes you different—not just from strawmen but from other well-trained product thinkers.
Two simple emoji worth adding to Slack
Emoji for thank you and you’re welcome—and how to reap the benefits of low-friction work chat.
KFC, Dave Thomas, and Focus
Too many products look like a bad takeout menu: so many choices, none of them compelling.
Four Things I Learned From Customers This Year
What customers taught me about vision, focus, differentiation, and care.
How to Hack It at a Startup
I’d wager that most people at most startups don’t know what a startup is, which helps explain why most startups fail.
The Journey is the Reward
Let the goal be your yardstick, but don’t make it your organizing principle. Find joy in the grind and the results will come to you.
My Gratitude Resume
Inspired by Tony Stubblebine and Bijan Sabet, I mapped out my career based on the people who took a chance on me—those who gave me a shot when they in no way had to.
10 Smart Ways to Say “I Don’t Know”
In a moment of need, people want answers, but more importantly, they want honest, accurate information.